Customer Contact Options for Certain Asylum-Related and Other Protected Populations
Agency updatePublished Jan 7, 2025Changes requirements
A policy alert is USCIS guidance to its own officers, not a regulation. It governs how USCIS adjudicates, and it can be revised or withdrawn without rulemaking.
U.S. Citizenship and Immigration Services (USCIS) is updating policy guidance in the USCIS Policy Manual to clarify customer service options available to certain noncitizens whose applications or processes are subject to confidentiality protections. Such noncitizens include applicants of the Application for Asylum and for Withholding of Removal ( Form I-589 ); applicants of the Application for Suspension of Deportation or Special Rule Cancellation of Removal (Pursuant to Section 203 of Public Law 105-100 (NACARA)) ( Form I-881 ); and noncitizens in the credible fear, reasonable fear, and Safe Third Country Agreement screening processes.
Who the document names
Visa categories
Asylum
Where the document says this
Asylum: “Policy alert: Customer Contact Options for Certain Asylum-Related and Other Protected Populations”
Whether it applies to a particular person depends on facts this record does not have.
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From the countries and visa categories the document names.
U.S. Citizenship and Immigration Services (USCIS) is issuing policy guidance in the USCIS Policy Manual to clarify the applicability of 8 U.S.C. 1367(a)(1) and (a)(2) provisions. This revision also resolves minor technical errors in previously published safe address procedures for aliens protected under 8 U.S.C. 1367.
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The updates page does not publish an effective date. Where the guidance states one, it is in the linked document. This event does not assert an effective date it cannot cite.
Affected Policy Manual sections, as listed by USCIS: 1 USCIS-PM A.7 (General Policies and Procedures).
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